Terms & Conditions
Clear terms for booking repairs, approving estimates, using original parts, and understanding workmanship warranty coverage.
- Approval before any work
- Original manufacturer parts
- Upfront written estimate
- Workmanship warranty where applicable
Terms overview
How service works from estimate to finish
These terms explain how we diagnose, estimate, approve, and complete Kenmore appliance repairs — including parts, warranty, and important limitations.
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Scope of service
Kenmore diagnostic and repair work covers household refrigerators, dishwashers, cooking appliances, ventilation, washers, and dryers. The rating-plate model number is how we identify the series and choose a compatible part.
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Estimates and approval
We provide an estimate after diagnosis. Repairs and parts are not ordered or installed until you approve the estimate. If additional faults are found, we seek your approval before proceeding.
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Parts and availability
Parts are selected for compatibility with the specific Kenmore model. Lead times depend on that model and current supply. The part and cost are confirmed with you before installation.
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Workmanship warranty
Completed repairs may be covered by a workmanship warranty where applicable. Specific terms, duration, and exclusions are provided with your estimate.
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Limitations
We are not responsible for pre-existing conditions, misuse, or issues unrelated to the repair performed. Safety-critical systems must be serviced by qualified technicians.