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Kenmore appliance service
Error Code

Kenmore Range F002 Error Code

Plain-language guidance for Kenmore code F002 on Range — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of F002 for Kenmore Range — confirm the model series before you act.

Content status Verified

Error code F002
Appliance Range
Quick answer

Kenmore F002 is a touch panel failure on 790 and Elite slide-in ranges. Power off for 30 seconds, restore, then call if it returns.

Model compatibility

Kenmore reuses codes across series and model years, so F002 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Touch panel failure.

F002 on a Kenmore 790 or Elite range

The code F002 reports a touch panel failure. Look it up under Kenmore 790 freestanding ranges, or under the Elite electric slide-ins numbered 790.4131, 790.4255 and 790.5256.

Manual procedure

  • Remove electrical power from the range for 30 seconds.
  • Switch power back on.
  • If F002 shows again, remove power and replace the touch panel (the touch control panel on the slide-in). A technician should handle that.

Check these too

F001 (listed with F002), F004 (listed with F002) and F005 (listed with F002) all get this same procedure, while F003 (a user interface control board failure) involves a different part.

Kenmore range service in Los Angeles

Kenmore range owners in Los Angeles can reach us at (310) 554-8899. The Kenmore range service page covers the appliance. Have the code, the model number and anything you already tried ready when you call.

Source: Sears PartsDirect – 790 model 4-digit range error codes; Sears PartsDirect – Elite 790 electric slide-in range 4-digit error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Kenmore appliance repair across Los Angeles County and Orange County.
Response time Appointment timing depends on ZIP code, route capacity, and access.