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Error Code

Kenmore Range F028 Error Code

Plain-language guidance for Kenmore code F028 on Range — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of F028 for Kenmore Range — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code F028
Appliance Range
Quick answer

Communication between the user interface board and the touch panel cannot be initiated. Here is what the owner's manual says to check on a Kenmore range.

Model compatibility

Kenmore reuses codes across series and model years, so F028 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Communication between the user interface board and the touch panel cannot be initiated.

The display code F028 on a Kenmore range says that the user interface board could not start communicating with the touch panel. Covered: Kenmore freestanding ranges of the 790 family together with the Kenmore Elite slide-in electric range (models 790.4131, 790.5256 and 790.4255).

What to do first

Disconnect power to the range, wait 30 seconds and restore power. If F028 appears again, disconnect electrical power and check the harness connections between the user interface control board and the touch panel. Reconnect any loose wires or replace a damaged harness.

Parts the manual names

  1. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. Check the part number against the model number and install the correct replacement.
  2. If no part was replaced and the harness connections are fine, replace the touch panel.
  3. If the problem continues, replace the user interface control board.

F029 shares the entry. Slide-in Elite manuals say touch control panel and oven user interface board.

Related codes

  • F029 is listed with F028 in the manual.
  • F023 is an outright communication failure with the touch panel.
  • F027 is the same kind of failure to start, aimed at the relay board.

Need Kenmore range repair in Los Angeles?

Call (310) 554-8899 for Kenmore range repair in Los Angeles. Mention F028, the range model number and what you changed or checked so far. The range repair page explains the service.

Source: Kenmore 790 range 4-digit error code reference; Kenmore Elite 790 electric slide-in range error code reference

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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