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Error Code

Kenmore Cooktop 11 Error Code

Plain-language guidance for Kenmore code 11 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 11 for Kenmore Cooktop — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 11
Appliance Cooktop
Quick answer

Code 11 on Kenmore 790 induction cooktops reports a defective right rear element Up key. The manual says to disconnect power and test the harness connections.

Model compatibility

Kenmore reuses codes across series and model years, so 11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

11 means the right rear element Up key is defective.

11 on the display

The 11 on the display says the right rear element Up key has failed. Check that your model number starts with 790, the series this numeric list covers.

What to do

Power must be disconnected first. A technician then tests the harness cables and connections; sound connections lead to a new right-side touch control board.

Similar key codes

Close neighbours:

  • Code 10: listed as right rear element Down key.
  • Code 12: right rear element On/Off key; easy to confuse with this one.

Service for your Kenmore cooktop in Los Angeles

Los Angeles owners can phone (310) 554-8899 about Kenmore cooktop repair. Mention code 11, your model number and what you have tried.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(310) 554-8899
Phone (310) 554-8899
Email info@kenmorelosangeles.support
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