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Error Code

Kenmore Cooktop 12 Error Code

Plain-language guidance for Kenmore code 12 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 12 for Kenmore Cooktop — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 12
Appliance Cooktop
Quick answer

Code 12 on Kenmore 790 induction cooktops reports a defective right rear element On/Off key. The manual says to disconnect power and test the harness connections.

Model compatibility

Kenmore reuses codes across series and model years, so 12 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

12 means the right rear element On/Off key is defective.

Meaning of 12

Kenmore 790 induction cooktops show 12 when the right rear element On/Off key is defective; these models report plain numbers with no letter prefix.

Steps in the manual

Before anything else, take power off the cooktop. The manual follows with a wire harness and connection test, and a replacement right-side touch control board when those connections prove good. Hand this to a technician.

Codes to compare

Compare:

Book cooktop service in Los Angeles

To arrange induction cooktop service in Los Angeles, dial (310) 554-8899 and give the code 12, the model number and the checks you made.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(310) 554-8899
Phone (310) 554-8899
Email info@kenmorelosangeles.support
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