Skip to content
Appointment timing depends on ZIP code, route capacity, and access.
Call (310) 554-8899
Kenmore appliance service
Error Code

Kenmore Cooktop 14 Error Code

Plain-language guidance for Kenmore code 14 on Cooktop — symptoms, safe checks, and when to call a technician.

Book a Repair (310) 554-8899
  • Upfront Estimates
  • Approval Before Repair
  • Expert Technicians
  • Workmanship Warranty

At a glance

Error code overview

A plain-language snapshot of 14 for Kenmore Cooktop — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 14
Appliance Cooktop
Quick answer

Code 14 on Kenmore 790 induction cooktops reports a defective right front element Down key. The manual says to disconnect power and test the harness connections.

Model compatibility

Kenmore reuses codes across series and model years, so 14 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

14 means the right front element Down key is defective.

About code 14

14 is how a Kenmore induction cooktop flags a faulty right front element Down key. The listing belongs to model numbers starting with 790.

Recommended fix

The remedy starts with disconnecting power. Next the harness cables and their connections are tested. If nothing is wrong there, the right-side touch control board is the part replaced, which is not an owner job.

Nearby codes

Nearby codes on the same cooktop:

  • Code 12: right rear element On/Off key, handled the same way.
  • Code 15: right front element Up key; same family of faults.

Los Angeles Kenmore cooktop repair

Our Los Angeles line for induction cooktop repair is (310) 554-8899. Keep the code 14, the model number and a note of what you tried nearby.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Get started

Seeing this code on your Kenmore appliance?

Book a specialist Kenmore service visit for a clear estimate and approval before any repair. Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (310) 554-8899
Fix it right

Recommended repair service

10 11 12 15 16 2
Service areas

Available in these areas

Get started

Ready to restore your Kenmore appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

Book a Repair (310) 554-8899

Book a repair

Tell us about your Kenmore we’ll take it from there

Share your model, symptom, and ZIP in Los Angeles County or Orange County and we’ll confirm an appointment. Prefer to talk? Call us during business hours.

(310) 554-8899
Phone (310) 554-8899
Email info@kenmorelosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Kenmore appliance repair across Los Angeles County and Orange County.
Response time Appointment timing depends on ZIP code, route capacity, and access.