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Error Code

Kenmore Cooktop 24 Error Code

Plain-language guidance for Kenmore code 24 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 24 for Kenmore Cooktop — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 24
Appliance Cooktop
Quick answer

Code 24 on Kenmore 790 induction cooktops reports a defective Lock key. The manual says to disconnect power and test the harness connections.

Model compatibility

Kenmore reuses codes across series and model years, so 24 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

24 means the Lock key is defective.

What 24 tells you

Kenmore induction cooktops of the 790 series, which display numbers without letters, give 24 for a defective Lock key.

What the manual lists

The listed remedy: power disconnected, harness cables and connections tested, and the center touch control board replaced when the connections hold up. Only the first part is safe for an owner.

Compare with

Worth comparing:

  • Code 23: Warm (Keep Warm) key, a neighbour of this fault.
  • Code 25: listed as Power (Main Power) key.
  • Timer Up key code: close in the same list; easy to confuse with this one.

Book cooktop service in Los Angeles

To arrange induction cooktop service in Los Angeles, dial (310) 554-8899 and give the code 24, the model number and the checks you made.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(310) 554-8899
Phone (310) 554-8899
Email info@kenmorelosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
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