Skip to content
Appointment timing depends on ZIP code, route capacity, and access.
Call (310) 554-8899
Kenmore appliance service
Error Code

Kenmore Cooktop 31 Error Code

Plain-language guidance for Kenmore code 31 on Cooktop — symptoms, safe checks, and when to call a technician.

Book a Repair (310) 554-8899
  • Upfront Estimates
  • Approval Before Repair
  • Expert Technicians
  • Workmanship Warranty

At a glance

Error code overview

A plain-language snapshot of 31 for Kenmore Cooktop — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 31
Appliance Cooktop
Quick answer

Code 31 is a power level failure. The manual says to check the blue and black wire harness between the main power and filter control boards.

Model compatibility

Kenmore reuses codes across series and model years, so 31 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

31 means a power level failure.

What 31 means

A 31 on the display of a Kenmore induction cooktop means a power level failure. Kenmore models whose number starts with 790 report plain numbers like this.

What the manual tells you

Disconnect power first. Then check the blue and black wire harness that connects the main power control board and the filter control board. If the connections are good, one or both of those control boards is defective, and that diagnosis and any board replacement fall to a technician.

Related codes

These codes involve the same filter and main power boards:

  • Code 30: improper power supply (high voltage) or internal wiring failure; same family of faults.
  • Code 32: low voltage output from the 12-volt power supply on the filter control board, a neighbour of this fault.

Kenmore induction cooktop service, Los Angeles

Call (310) 554-8899 to book cooktop service in Los Angeles. Have the displayed code, the model number and your earlier checks ready.

Source: Sears PartsDirect – Kenmore 790 model induction cooktop error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

Get started

Seeing this code on your Kenmore appliance?

Book a specialist Kenmore service visit for a clear estimate and approval before any repair. Experienced technicians, clear diagnostics, and workmanship coverage on completed repairs.

Book a Repair (310) 554-8899
Fix it right

Recommended repair service

10 11 12 14 15 16
Service areas

Available in these areas

Get started

Ready to restore your Kenmore appliance?

Book a repair online or call us — clear estimates, approval before any work, and a workmanship warranty on completed repairs.

Book a Repair (310) 554-8899

Book a repair

Tell us about your Kenmore we’ll take it from there

Share your model, symptom, and ZIP in Los Angeles County or Orange County and we’ll confirm an appointment. Prefer to talk? Call us during business hours.

(310) 554-8899
Phone (310) 554-8899
Email info@kenmorelosangeles.support
Hours Mon–Sat: 8:00 AM – 7:00 PM
Service area Kenmore appliance repair across Los Angeles County and Orange County.
Response time Appointment timing depends on ZIP code, route capacity, and access.