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Error Code

Kenmore Cooktop 39 Error Code

Plain-language guidance for Kenmore code 39 on Cooktop — symptoms, safe checks, and when to call a technician.

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At a glance

Error code overview

A plain-language snapshot of 39 for Kenmore Cooktop — confirm the model series before you act.

Lena Hart Written by Lena Hart Appliance Repair Content Specialist Published October 20, 2026

Content status Verified

Error code 39
Appliance Cooktop
Quick answer

Code 39 shows up when a newly installed touch control board has software that does not match the filter control board.

Model compatibility

Kenmore reuses codes across series and model years, so 39 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

Touch control board software incompatible with the filter control board after a new touch control board is installed.

Code 39 is tied to a recent change: a new touch control board was installed, and its software is not compatible with the filter control board.

Steps in the manual

  1. Shut off power for 1 minute, then restore it.
  2. If 39 returns, disconnect power and replace the touch control board.
  3. When ordering that board again, check the part number for accuracy.

Cooktops covered

Kenmore induction cooktops with model numbers beginning 790; their codes are numeric with no letter prefix.

Codes that can be confused with 39

Kenmore cooktop repair in Los Angeles

For a Kenmore cooktop in Los Angeles that still shows 39 after the power reset, call (310) 554-8899 or open Kenmore cooktop repair. Tell them which touch control board part number is fitted, if you know it.

Source: Sears PartsDirect – induction cooktop (790 model) error codes

Caution

Safety warning

Important safety warning

Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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(310) 554-8899
Phone (310) 554-8899
Email info@kenmorelosangeles.support
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